I wonder…

OK. I admit it. I was really curious so I decided to google the name of the company I work for. Normally, you’d expect to see your company at the top of the list as long as you own your domain name. We do, and our site is at the top of the list. The thing is, there are these guys in the UK right beneath us. I wonder how many calls the other “eastmedia” gets regarding Ruby on Rails work from clients who think they’re contacting the real EastMedia?
It’s not a big deal, but we all know that Google (I’m not even going to link there because EVERYONE knows where it is) is how people get where they think they want to go on the Web. If you don’t believe me, check your site’s site analytics and go to referrers. You’ll notice that Google is likely a top referrer, and if you click on it you’ll probably see a breakdown of search terms used to access your site. Of course this depends on:
- You actually having a site
- That site having analytics (Go to analytics.google.com if you don’t. It’s free.)
- That your analytics provider actually uses terms like referrer and gives a list of keywords when you click on it.
I figure that if #’s 1 and 2 apply you probably know how to find 3, so forgive the lack of detailed instructions. Anyway, if you can find the keywords, you’ll notice that your domain name and variations of it are right at the top. They probably make up a significant portion of your organic traffic. Unless you’ve been paying some serious attention to search engine optimization, it’s unlikely that your products and services come first. Note: This is actually a broad generalization based on the assumption that your site’s name is better branded than the products/services/content it provides, but I don’t care because this is my site and I get to make broad sweeping generalizations based on assumptions.
Enough digression. Let me get to the point I was trying to make about Google being how people get to where they think they want to go on the Web. If you look at the keywords closely you’re likely to notice that www.example.com or example.com, where “example” is your domain, are at the top. You might think this is a little odd, especially if you’re someone who works with technology or is really familiar with the Web. You might even be asking yourself, “why would anyone type a URL into Google when that’s what the browser’s address bar is for?”
Drum roll please!
The reason for this odd behavior is because many people, even in this day of Web 2.0, use their search engine of choice (in many cases the default one provided by the browser or service provider) IS the Internet. Hence the genius behind Microsoft making MSN the default home page of IE or Mozilla making the default home page of Firefox their revenue generating access point into Google search. That’s right. People type in full domain names into their search engine and then click the link that comes up first. Just another reason for all those technology folks out there to always remember that you are NOT your user. It also might shed some light on why the best paid search placement is at the top not in the right column. Oh yea, you also might want to consider that some of the best SEO you do might be in offline marketing with your Brand Manager.
As an aside, all you technology folks or experienced Web folks who read this post. Please accept my apology for writing a long post about something most of you probably already know. It wasn’t meant for you.
Sphere: Related Content


