New York Times reports today that the carriers are finally starting to understand why everyone hates them so much. Talk is that the carriers are making moves to open their networks for software developers in order to make themselves more attractive to consumers, or something like that. As mentioned in the article, a key factor in the decision making process for the carriers is obviously a product of the early success of Apple’s App Store, not to mention the pre-App Store buzz surrounding jail-broken iPhones.
Personally, I think this is barely news-worthy (as in too little too late), and most likely misses the point all together. My take is that the success of iPhone applications has been in spite of the carriers (even AT&T), and that merely opening up the networks for application development is only the first step. As anyone who has worked on designing, developing and marketing mobile applications can attest, the problem Apple solves is much bigger than whether or not software can be developed for phones. Apple’s centralized and extremely consumer oriented approach to mobile software distribution is revolutionary, and I don’t see it’s success being repeated anytime soon. Let’s analyze the current problem:
- There are too many phones and too many platforms in the hands of consumers, and many are difficult to develop on (Apple’s Solution: the iPhone)
- Phone manufacturers (Nokia, Motorola, etc.) pretty much suck, at least as compared to Apple, when it comes to design and development of consumer friendly software (Apple’s Solution: amazing software design and developer tools)
- In most cases software is extremely difficult to install on phones (Apple’s Solution: iTunes already installed on millions of computers Mac and PC alike and the App Store)
- Distribution of applications is either centralized under the carriers themselves or completely decentralized in the hands of the developers. Neither of which is good at it. (Apple’s Solution: take the carriers out of the picture and give the developers a low cost or zero cost distribution channel)
Apple has made significant efforts to solve just about all of these issues and more by providing an end-to-end solution (from developer to consumer). I won’t argue that it’s perfect or that it’s impossible for someone else in the mobile space to reproduce (MS has a good shot). My argument is that it’s revolutionary in the same way the iPod and iTunes were revolutionary. Basically, the formula is similar to why Apple succeeded w/ the iPod and iTunes despite competition from manufacturers like Sony, ancient models for music distribution, and technology inept publishers. My gut feeling is that the mobile phone carriers will succeed in overcoming these hurdles just about as well as their counterparts in the music space – not at all.
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